Bear Valley Community Services District

Frequently Asked Questions

Frequently Asked Questions (FAQs)

Can I drop off my payment at the CSD?

Yes! As you exit the CSD parking lot there's a black locked payment box that you can use to drop off your payment at your convenience.

What is my account balance?

You can view your account balance, last payment, and water usage by accessing your account through the Online Bill Pay. If you haven't signed up yet, you will need your account number and an email address to do so.

When are water leaks going to be fixed?

Water leaks are repaired based on severity priority. Unless the repair is a dire emergency we have to wait at least one week for other utility and service providers (phone, electricity, etc) to come mark their lines in the area before we can begin.

What should I do with the windshield decal/RFID when getting a new vehicle?

Please contact the CSD so that we can de-activate your RFID, and remove the stickers from your vehicle. The Police Department issues windshield decals between 8 am and 4 pm, Monday through Friday. RFID sales are temporarily on hold due to COVID-19 and the need for staff to enter your vehicle to apply them.

How do I get a PIN number for calling in passes?

You may retrieve your PIN number at the Police Station during working hours. All you will need is your I.D. The Police Station is open Monday - Friday from 8 am to 4 pm.